Chris Brogan comes out and gives a thinly veiled slap to social media consultants who want to get paid to teach companies how to play online. Okay, that's not a direct quote, but he is asking the questions on whether social media is ready to assume responsibility for revenue creation, cost-savings, and other business metrics that will ensure that food continues to be placed on our tables.
But at the same time more people are just starting to get into this,
and so it’s all new and exciting and fresh all over again, businesses
are starting to ask, “Hey, is there something here, or is this just
another billable item like when we used to pay for someone to build us
brochureware?” Businesses are asking how this stuff all threads into
their world, their terms. They’re asking how we’re going to change
their bottom line, deliver something to their top line, make this all
worth it.
I've been selling social media to corporations for over two years. In that time, my services have had to expand and more technologies, more applications, and more uses for social media are found. Heck - we used to call ourselves a "new media" company, because we were focused on blogs, wikis, and well, blogs.
One of the reasons social media headhunter makes so much sense is that I can teach candidates how to interview for these positions. Companies call me and want to hire me for their social media positions, but they often don't know what those positions are meant to do. It reminds me of the survey taken in 2005 that said three-fourths of companies weren't satisfied with the results from their blogs, but 80% of them started blogs because they were told they had to have one. You can't evaluate projects if they don't have a point (ahh - an idea for another blog post just came to me). Back to Chris:
If you’re looking at this from a “working with businesses” perspective,
I have a few things to say. You’re going to have to address all that
stuff up top and a bunch more. You’re going to have to know how to
convince Corporate IT departments to crack open parts of the firewall.
You’re going to have to help write job descriptions that explain what
these jobs do for these businesses. You’re going to have to get a whole
lot less vague on the value you’re bringing to the table as a thought
leader and strategist in this space. You’re not going to have an easy
walk into the door of a not-so-Silicon-Valley place as a blogger or
podcaster, so start upping your ante on skills and perspective.
I would say this was true when we started. My business was in Chicago, Seattle, Los Angeles, Atlanta, New York, and San Jose. Today, we have a whole raft of clients in our homebase in St Louis. The idea of social media has made the jump to the Midwest, and I don't have to educate companies before selling them anymore. It's not that there aren't companies who don't need education, it's that there are enough who get it enough to hire me without having to explain what everything is.